Proline Management Ltd. Logo

Operations Coordinator

Victoria, British ColumbiaFull-time
About the Job
Operations Coordinator
We are looking for a motivated individual who has a passion for helping people live and grow together in our communities to join our closely-knit team.

A little about us:
  • We are friendly, hardworking, and have fun together.
  • We support our clients and communities as we support each other. We create connections and generate progress through learning, listening, and understanding.
  • We are driven by solutions and focus on the positive. We know that big ideas take courage and that together, we can do anything and that anything is possible.
  • We share information freely. We are authentic, respectful, and act with integrity. We take ownership of our mistakes and are not afraid of new truths or new ideas.
  • Do you want to know more? Visit our website https://www.prolinemanagement.com.

Perks for You:
  • Paid days off on your birthday and job anniversary.
  • 4 paid volunteer days off per year.
  • RRSP matching contributions.
  • Health Benefits Trust and Life Insurance.
  • Team socials and parties.
  • Wellness and Social Committees.
  • Employee referral program.
  • Learning and development paid programs.
  • Opportunities for growth.

If you are energized by working with people and want to join an amazing team that is the same, this could be the position for you. You’ll bring a desire to learn, grow, and help others and we’ll train you on the world of property management. Whether you’re looking to make a change from working as a server, running a store, or wanting to explore a new career, we want to hear from you!

This is YOU to a ‘T’:
  • You are confident, kind, patient, and a great listener.
  • You enthusiastically support positive changes and see opportunities rather than challenges.
  • You use systems to keep organized and stay on top of lots and lots of emails and tasks.
  • You love solving problems for people and helping your whole team succeed.
  • You actually thrive in a fast-paced environment.

A day in the life of an Ops Coordinator looks like this: 
  • Daily reception desk duties shared with the team of fellow Operations Coordinators.
  • Consistently demonstrate customer service excellence and help people.
  • Manage emergencies with a decisive and calm demeanor, able to troubleshoot the situation and find positive solutions.
  • Spearheaded the organization of the property managers, with everyone working towards the common goal of providing the best possible care for the portfolio of strata.
  • Assist the Property Manager with obtaining quotes, scheduling maintenance, and confirming jobs with tradespeople at the direction of the Property Manager.
  • Effectively managing a high volume of phone and email correspondence. 
  • This position may require working in two offices on a rotating schedule. 
  • Other duties as assigned. 
  • For those interested, this position offers the opportunity to grow into our Property Manager Trainee position.

Position Details:
  • Full-time position.
  • $40,000-$50,000 annually.
  • Two weeks paid vacation.
  • Office hours are Monday through Friday, 8:30 am - 5 pm, with a 1-hour lunch break.

We are looking for someone who will fit in well with our values and our team. To apply for this position, please submit your resume and cover letter outlining why you will be a great fit for the Customer Service Coordinator role with us. We are looking forward to reviewing your application!

Please note that only candidates selected for the interview process will be contacted.