Proline Management Logo

Receptionist (FT)

Victoria, British ColumbiaFull-time
About the Job
Front Stage Coordinator/Receptionist

We are looking for a motivated individual with passion for helping people to join our team. Are you looking for an exciting and challenging career but don't have property management or reception experience? For the right person, we are happy to bring you onboard and train you! In this client-facing role, you will be the first point of contact for our clients. 

This position will be based out of our Burnside office and then relocate to our newly-built Westshore office in August or September.

This is YOU to a ‘T’:
  • You are a master at coordinating information and people, taking care of processes, and keeping things tidy
  • You are able to juggle multiple projects and communicate honestly about your timelines, challenges, and questions
  • You do whatever it takes and you live by the phrase, “It’s not my fault but it is my problem.” 
  • You are unflappable, kind, and have a calming manner
  • You start each day eager to see people walk in the door and to discover what the day holds
  • You are willing to step confidently into any situation and find creative solutions
  • You go above and beyond regularly — not for credit, but because that’s how you roll
  • You love learning, setting goals, and are open to guidance and feedback
What you’ll do:
  • Answer a multi-line switchboard and direct calls efficiently to our 60+ staff members
  • Welcome walk-in clients and trades at our busy head office
  • Receive, post, reconcile, and deposit cash payments 
  • Use a variety of programs to navigate through tasks, such as phone software, information databases, an electronic in/out board, and Outlook 
  • Sort and distribute incoming mail and correspondence
  • Coordinate and track keys provided to trades and property residents
This position is for you if:
  • You have a sense of humour
  • You enjoy and create an empathetic workplace
  • You are flexible and understanding
  • You deal with issues directly and tactfully
  • You take ownership of results
  • You set and achieve goals
A little about us:
  • We are friendly, hardworking, and a little weird
  • Our vision is to transform our industry by guiding communities with expertise and passion
  • Our purpose is helping people live and grow together
  • Our paradigms are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency, and Relentless Incrementalism
The details:

Preferred Experience & Qualifications
  • Demonstrated customer service excellence
  • Cash handling experience (required)
  • Experience handling a multi-line phone system or switchboard
  • Working knowledge of MS Outlook, Word, and Excel
  • Successful completion of a criminal record check (required)
Position Details
  • $40,000-50,000 annually 
  • Full-time, permanent position
  • Burnside office location (20 Burnside Rd West) until August or September, moving to our new head office in the    Westshore (888 Attree Avenue)
  • Hours of work: Monday through Friday 8:30-5:00, with 1 hour for lunch 
  • Office closed on weekends and statutory holidays
  • 2 weeks’ vacation 
  • RRSP matching program after 1 year
  • Health benefits, life insurance after completion of probationary period
  • Paid days off on your birthday and job anniversary 
  • Monthly team get-togethers for lunch
  • Seasonal staff parties 
  • Employee referral program
  • Employee volunteer opportunities
  • Education reimbursement program 
  • Opportunities for growth
For full details and to apply please go to:   We thank all applicants in advance for their interest; only those selected to progress in the hiring process will be contacted.   
    About Proline Management

    With 60+ employees, 4 offices, and over 34 years in the business of property management, we are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer fun and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.